The stuff that matters

  1. We do not sell or trade your information to anyone else.

    We know that your leads, students, sales, and financial information are the core of your business. Under no circumstance will we sell or trade that information to anyone else, period.

  2. Keeping your data secure is our top priority.

    We implement and maintain all the latest security measures and encryption standards to keep your data safe.

  3. Your data belongs to you.

    We understand that your data is solely yours. If at any point you would like full access to all of your data simply contact us and we’ll be happy to make this happen.

  4. We respect our relationship with you.

    Contact us anytime if you have questions or, you know, if you just want to talk to us. We are a small team that’s focused on you. :)

The details

This Privacy Policy governs the manner in which Edvisor.io collects, uses, maintains and discloses information collected from users (each, a "User") of the http://edvisor.io website ("Site"). This privacy policy applies to the Site and all products and services offered by Edvisor.io.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, create a booking, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Edvisor.io may collect and use Users personal information for the following purposes:

  • To improve customer service

    Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To personalize user experience

    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • To improve our Site

    We may use feedback you provide to improve our products and services.

  • To process payments

    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails

    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Personal identification information.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use we use Intercom to help communicate with and assist our customers with any support they need-- you can read more about how Intercom uses your Personal Information here: https://www.intercom.com/terms-and-policies#privacy. We also use Google Analytics to help us understand how our customers use the Site-- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Third Party Platforms

We may collect information when you interact with our advertisements and other content on third-party sites or platforms, such as social networking sites. This may include information such as “Likes”, profile information gathered from social networking sites or the fact that you viewed or interacted with our content.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make a booking through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place a booking through the Site, we will maintain your Booking Information for our records unless and until you ask us to delete this information. When you delete a student, we will maintain that student information for our records unless and until you ask us to delete this information.

Changes to this privacy policy

Edvisor.io has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Edvisor.io
http://edvisor.io
2F - 342 Water St.
Vancouver, BC
CANADA V6B 1B6
contact@edvisor.io
This document was last updated on July 19, 2018 CE.