This library of assets is designed to help you implement Edvisor and TransferMate's payment solutions effectively. Enhance your payment operations by integrating these resources into your daily workflows with ease.
All the tools you need to streamline the way you receive student and agent payments
Download each of the materials at the links below to use on your website, social media, email correspondence, or on digital screens/televisions around your campus to encourage the adoption of TransferMate in partnership with Edvisor when your international students pay their student tuition and student housing fees.
Frequently Asked Questions
Who is TransferMate?
Why have Edvisor and TransferMate partnered?
Why use TransferMate?
TransferMate’s integrated technology with Edvisor allows users to avoid hidden fees, benefit from competitive exchange rates, and track payments in real time. The platform streamlines reconciliation for schools and ensures secure transactions, offering peace of mind by vetting funds against 48 sanction lists.
What are the benefits of working with a Global Account?
Global Accounts allow you to hold, pay and receive in multiple currencies at one time.
What Customer Support does TransferMate offer?
How can my students and agents pay via TransferMate?
Anyone who wants to make a payment to your institution can easily do so by selecting ‘TransferMate in partnership with Edvisor’ as their payment method. They then enter their details and pay in their local currency visa via bank transfers or credit/debit card or alternative payment method.
We provide our partner institutions with a Resources Hub through which you can easily incorporate payment links into your invoices, prices lists and website. We also provide marketing materials and email templates to support you in providing your payers with clear, step-by-step instructions.
Will I be charged for using this service?
There are no hidden fees for using TransferMate via Edvisor. Fees are low or zero, depending on the country and institution. Charges are transparent and communicated upfront, allowing significant savings compared to traditional bank transfers.
How long does it take for the institution to receive my payment?
Payments through TransferMate are processed swiftly, typically reaching institutions within 24 to 48 hours. This fast delivery reduces delays in registration and is facilitated by TransferMate’s global network.
What is the status of my payment?
You can track your payment status on both TransferMate and Edvisor’s platforms, receiving real-time updates and email notifications at every stage. This ensures transparency and allows everyone to monitor payment progress.
Can you provide me with a receipt for the payment?
How long does it take to process my refund?
Refunds through TransferMate are typically processed within 5 to 10 business days. You can request and track your refund through the TransferMate section of Edvisor's platform to ensure prompt receipt of funds.